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Accessibility Statement | The Lenders Network
LN
The Lenders Network
Home loan comparison & education · not a lender
Independent loan comparison site — not a lender
Accessibility statement

Making our loan comparison tools accessible.

The Lenders Network is a home loan comparison and education platform, not a lender. Our goal is to give as many people as possible clear information and tools to compare lenders and home loan options. This Accessibility Statement explains how we approach accessibility, where we still have work to do, and how you can request assistance or accommodations.

Last updated: 2026

  • ✓ We aim to support modern screen readers, keyboard navigation, and responsive layouts across devices.
  • ✓ We use a largely semantic HTML structure and strive for sufficient color contrast and readable text.
  • ✓ Some content is provided by third parties; we work to choose accessible options but cannot control every element.
  • ✓ If you encounter a barrier, you can contact us and, where possible, we’ll provide information in an alternative format.

This Accessibility Statement should be read alongside our Privacy Policy, Terms of Use, and Fair Lending Commitment.

At a glance
Accessibility in a comparison platform

We do not control lenders’ systems, but we do control how we present information and tools that lead you to those lenders. Our focus is on making our own site reasonably usable for people with disabilities and providing clear ways to get help if you hit a barrier.

Not a lender
Screen reader friendly HTML
Accessibility is an ongoing effort

This statement is not a certification or guarantee of full compliance with any specific standard; it is an explanation of our current approach and commitments.

1. Our accessibility commitment

The Lenders Network wants users, including those with disabilities, to be able to:

  • Read and understand loan education content without unnecessary obstacles.
  • Use comparison tools and forms with a keyboard and common assistive technologies.
  • Request help when they encounter a barrier and, where feasible, receive information in another format.

We view accessibility as part of a broader commitment to fair access to information. It fits alongside our Fair Lending Commitment and our focus on being an independent comparison layer where lenders compete for your business.

2. Accessibility standards and approach

We use recognized accessibility guidelines as a reference point when designing and improving our site, including widely known web accessibility principles (such as perceivable, operable, understandable, and robust content). Our practical approach includes:

  • Using semantic HTML for headings, lists, and landmarks where possible.
  • Striving for sufficient color contrast between text and background.
  • Designing pages that respond to smaller screens without hiding critical information.
  • Making interactive elements focusable and navigable via keyboard where feasible.

Accessibility standards continue to evolve. We treat them as a target we work toward over time, not a box to check once and forget.

3. Features intended to support accessibility

Parts of The Lenders Network are built with usability and accessibility in mind, including:

  • Structured layout: Content is generally organized with clear headings and sections.
  • Readable typography: We use modern, sans‑serif fonts and avoid extremely small text sizes.
  • Limited reliance on color alone: We try not to use color as the only way to convey meaning.
  • Responsive design: Pages adapt to mobile and desktop screens, minimizing horizontal scrolling.

Some pages may still contain issues, especially older content or embedded third‑party components. We address these over time as we update and refresh the site.

4. Known or possible accessibility limitations

While we work to improve accessibility, you may still encounter:

  • Third‑party widgets or tools (for example, calculators, videos, or forms) that have their own accessibility limitations outside our direct control.
  • Occasional heading or label issues where visual hierarchy and the underlying HTML structure are not perfectly aligned.
  • Dynamic content that may not always announce changes perfectly to screen readers.

If you encounter a specific problem, telling us which page, browser, assistive technology, and what you were trying to do helps us address that issue more effectively.

5. Relationship to lenders’ websites and tools

The Lenders Network is a comparison and lead‑generation platform. When you click through to a lender’s website, fill out that lender’s application, or use its tools, you are interacting with systems we do not control.

We cannot guarantee the accessibility of:

  • Lenders’ websites, applications, or calculators.
  • Third‑party platforms or document portals lenders may ask you to use.

If you experience accessibility issues with a lender’s site, you should contact that lender directly. You may also provide feedback to us; while we cannot fix another company’s site, we can use your feedback when evaluating new or continuing relationships with partners.

6. How to request assistance or alternative formats

If you have difficulty using any part of The Lenders Network because of a disability, you can request assistance or alternative access using the contact methods below. Depending on your needs and the specific content, we may be able to:

  • Explain information over the phone.
  • Email information in a more accessible format, where practical.
  • Help you understand how to compare certain loan options using our tools.

While we cannot complete loan applications on your behalf or provide legal/financial advice, we can try to clarify our educational content and how to reach lenders for additional support.

7. Accessibility contact information

For accessibility‑related questions, feedback, or assistance using The Lenders Network, you can contact us at:

Email
support@thelendersnetwork.com

Mail
The Lenders Network
3131 McKinney Ave, Suite 668
Dallas, TX 75204

Phone
(214) 501‑5382

When you contact us about an accessibility issue, please, if possible, share:

  • The page URL or feature you were using.
  • Your browser and operating system.
  • Any assistive technologies you were using (for example, screen reader and version).
  • What you were trying to do and what went wrong.

We cannot promise every issue will be resolved immediately, but we will review your feedback and consider it in our ongoing improvements.

8. Ongoing review and improvement

Accessibility is not a one‑time project; it is an ongoing process. Over time, we may:

  • Update templates and components to follow better accessibility patterns.
  • Refine heading structures and labels to align more closely with expected screen reader behavior.
  • Improve keyboard focus states and skip‑navigation options where appropriate.

As we add new features or redesign existing ones, accessibility considerations are a factor in our design and development decisions alongside performance, security, and usability for all users.

9. Important limitations and disclaimers

This Accessibility Statement:

  • Does not serve as legal advice or a statement of compliance with any specific statute or regulation.
  • Does not create contractual rights or obligations beyond those in our Terms of Use.
  • Does not guarantee that all existing or future content is free of accessibility issues.

Our goal is transparency: to make clear what we are doing, where our responsibilities end, and how you can reach us if you encounter a barrier on our platform.

Practical tips

Ways to improve your experience

Depending on your needs and technology, you may find it helpful to:

• Use your browser’s built‑in zoom and reader modes where available.
• Adjust contrast or color settings at the system level.
• Enable screen reader support and keyboard navigation preferences.
• Use large‑print or high‑contrast themes on your device.

These tools can complement the accessibility features we build into our site.

Browser zoom Reader mode High‑contrast themes
Non‑lender role

Why our role matters for accessibility

Because The Lenders Network is not a lender, we:

• Don’t design or control lender application forms or document portals.
• Don’t decide how lenders implement accessibility in their own tech stacks.
• Focus our accessibility efforts on our comparison tools and educational content.

That independence is a strength for you as a shopper, but it also means you may see different accessibility experiences once you leave our site and work directly with a lender.

Comparison layer only Lenders control their own sites
Information only

This page doesn’t replace legal advice

This Accessibility Statement explains our current practices in plain language. It is not:

• A certification of compliance with any particular law or standard.
• Legal or compliance advice for you or for any lender.
• A guarantee that all barriers have been eliminated.

If you need advice about accessibility rights or obligations under specific laws, consider consulting a qualified attorney or advocacy organization.

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Do Not Sell or Share My Personal Information

The Lenders Network is not a mortgage lender or broker. We are an independent home loan comparison and education platform that helps consumers compare options from multiple lenders. We do not originate loans, make credit decisions, or issue approvals. All rates, fees, terms, and loan decisions are provided solely by participating lenders.

The Lenders Network is not affiliated with any government agency. Information on this site is for educational purposes only and should not be considered legal, financial, or tax advice.

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