Equifax allows consumers to dispute items they believe are inaccurate.
They have 30 days to investigate the items you dispute. If they cannot validate the information, they must remove the item in question.
This article will be going over some tips for disputing your Equifax credit report to get the best results.
Filing an Equifax credit dispute by mail
Create custom dispute letters, do not use template letters
When mailing in a dispute letter to Equifax, make sure you write the letter geared towards your specific situation. By using template letters word or word, you risk the chance of having your dispute thrown out and deemed as frivolous. A frivolous dispute is when a credit bureau believes you are disputing items on your credit report that are accurate, hoping they will be removed. When you use a template letter that other people have used or that a credit repair company has used, it will be recognized by text recognition software that Equifax uses.
If your dispute is flagged for being frivolous, Equifax will not investigate the accounts. Here are some sample dispute template letters you can follow, but remember these are just templates. Change the verbiage and customize the letter specifically towards your situation, so the credit bureau does not red flag your dispute.
Always use Certified mail for Disputes with Equifax
Sending your credit dispute to Equifax by certified mail is very important. Because the FTC regulates the credit reporting agencies, there can be penalties if they fail to follow the guidelines. One of the FTC states’ guidelines is that a credit bureau has 30 days from the date they receive a credit dispute to conclude their investigation. If Equifax does not end their investigation and send you updated results in 30 days, you have no proof. However, by sending your dispute certified, you will have the exact date, and time Equifax received the letter. This is evidence you can use if you need to file a complaint with the CFPB.
If you mail your credit dispute, Equifax will always mail you the results. Allow up to 7 days after the 30-day time window has leaped to receive your results by mail. Typically, the total time it takes from the time you mail your dispute until the time you receive the results is approximately 45 days.
Include the following in your dispute letter to Equifax:
- First and Last Name
- Mailing Address
- Date of Birth
- Social Security Number
- Copy of your Drivers License
- Copy of a phone bill, utility bill, or bank statement with your name and address
- Describe a reason for each account of why you believe it’s inaccurate
Equifax Dispute Address (Updated for 2017)
Equifax Information Services LLC
P.O. Box 740256
Atlanta, GA 30374
Disputing your credit report with Equifax by phone
Equifax also allows you to file a credit dispute by phone. Make sure you have a copy of your Equifax credit report on hand. Highlight all of the accounts you are disputing, so you don’t have to scan the report for the accounts you are disputing. Remember that all 3 credit bureaus will not have the same accounts listed for you. Sometimes a credit bureau will report an account to one credit bureau instead of all three.
Reason for account disputes with Equifax
- This account is not mine
- I don’t recognize the account
- The balance is incorrect
- This account was paid full
- Late payment is not correct; I was never late.
Equifax Disputes Phone Number
Phone: (800) 846-5279 – 8am – 7pm CST
Filing your Equifax Dispute Online
The quickest and most popular way of disputing items with Equifax is online. You can go to the Equifax dispute center. There you can enter the items you wish to dispute. Go through and list each account and the reason for the dispute.
- I do not recognize this account
- Account was closed
- Paid in full, should not be in collections.
- The account was included in bankruptcy.
- I was never late on this account.
- Other (explain)
Equifax dispute online URL: https://www.equifax.com/personal/disputes
Going online is the quickest way to dispute with Equifax. You will need to mark each account you are disputing along with a reason. Once you hit submit, the 30 days begins. You will be notified via email of the results of your dispute.
Not all disputes will be removed. If you get even one or two negative accounts deleted, it can have a significantly positive impact on your FICO score. If the accounts are verified and remain on your Equifax report, you can continue to dispute them. Don’t give up. If you stay persistent, you will see great results.